All Systems Operational
Uptime over the past 90 days. View historical uptime.
General Operational
Algemene aankondigingen - General announcements Operational
MyDatacloud Operational
90 days ago
100.0 % uptime
Today
Primary Internet Connection ? Operational
90 days ago
100.0 % uptime
Today
Secondary Internet Connection ? Operational
90 days ago
100.0 % uptime
Today
Firewall Cluster Operational
90 days ago
100.0 % uptime
Today
Hosted Microsoft Exchange ? Operational
90 days ago
100.0 % uptime
Today
Core Infra Vm's ? Operational
90 days ago
100.0 % uptime
Today
Core RDS Infrastructure Operational
90 days ago
100.0 % uptime
Today
Host Servers ? Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Power Feed Operational
90 days ago
100.0 % uptime
Today
Organimmo Operational
90 days ago
100.0 % uptime
Today
Organimmo vakantieverhuur Operational
90 days ago
100.0 % uptime
Today
Organimmo rentmeester in de cloud Operational
90 days ago
100.0 % uptime
Today
Organimmo syndic in de cloud Operational
90 days ago
100.0 % uptime
Today
Backup & Monitoring & RDM Operational
90 days ago
100.0 % uptime
Today
MyDataCloud Monitoring ? Operational
90 days ago
100.0 % uptime
Today
Veeam Service Provider Console Operational
90 days ago
100.0 % uptime
Today
Veeam Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Veeam Backup Office 365 Operational
90 days ago
100.0 % uptime
Today
Comitor Monitoring Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Manager - Devolutions Operational
90 days ago
100.0 % uptime
Today
Medos Operational
90 days ago
100.0 % uptime
Today
Medos As A Service ? Operational
90 days ago
100.0 % uptime
Today
Medos Software ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 14, 2024

No incidents reported today.

Sep 13, 2024
Veeam infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 11:00 CEST
Scheduled - Onze Veeam infrastructuur zal upgedatet en herstart worden op 13. Sept tussen 11u00 en 15u00.
Tijdens dit onderhoud kunnen backups naar Mydatacloud tijdelijk onderbroken worden.


Our Veeam infrastructure will be updated and restarted on Sept 13th between 11:00 AM and 3:00 PM. During this maintenance, backups to Mydatacloud may be temporarily interrupted.
Sep 12, 16:02 CEST
Sep 12, 2024

No incidents reported.

Sep 11, 2024
Veeam infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:00 CEST
Scheduled - Onze Veeam infrastructuur zal upgedatet en herstart worden op 11 Sept tussen 11u00 en 16u00.
Tijdens dit onderhoud kunnen backups naar Mydatacloud tijdelijk onderbroken worden.


Our Veeam infrastructure will be updated and restarted on Sept 11th between 11:00 AM and 4:00 PM. During this maintenance, backups to Mydatacloud may be temporarily interrupted.
Sep 10, 14:00 CEST
Sep 10, 2024
Secondary internetconnection is down
Resolved - This incident has been resolved.
Sep 10, 20:51 CEST
Monitoring - Beste klant,

De secundaire lijn is terug beschikbaar, we monitoren de stabiliteit de komende tijd.

Met vriendelijke groeten,

Het MyDatacloud Team

Dear customer,

Our Secondary internetconnect is operational again, we're monitoring the stability.

With kind regards,

The MyDatacloud Team
Sep 10, 17:27 CEST
Identified - Beste klant,

Onze secundaire internetverbinding ondervindt problemen. We zijn in contact met de leverancier en kijken om deze zo snel mogelijk terug operationeel te krijgen.
Inkomende backups zijn geïmpacteerd, uitgaand is er geen impact.
Indien u toch andere problemen ondervindt, aarzel niet om onze servicedesk te contacteren.

Met vriendelijke groeten,

Het MyDatacloud Team

Dear customer,

Our secondary internetconnection is experiencing issues. We've contacted the provider, and are looking to get it operational again asap.
Incoming backups are impacted, outgoing traffic is rerouted via the primary connection, and therefor no or minimal impact.
If you would experience issues, don't hesitate to contact our service desk.

Kind regards,

MyDatacloud Team
Sep 10, 16:11 CEST
Sep 9, 2024
Sonicwall - SNWLID-2024-0015 - Emergency Update
Completed - The scheduled maintenance has been completed.
Sep 9, 09:52 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 16:52 CEST
Scheduled - Beste klant,

Een aantal firmware versies van Sonicwall zijn vatbaar voor een remote aanval, waarbij hackers de firewall kunnen laten crashen of remote toegang kunnen verkrijgen.

https://psirt.global.sonicwall.com/vuln-detail/SNWLID-2024-0015

Sinds kort, wordt deze kwetsbaarheid ook effectief misbruikt.
Daarom gaan we de klanten met een kwetsbare firewall proactief updaten. We sturen een email notificatie naar de klanten die geïmpacteerd zijn, en tijdens de kantooruren zullen we u informeren en afspreken om de firewall zo snel mogelijk up to date te zetten.
We gaan ook proactief verder doen deze avond en weekend, en wanneer we er van uitgaan, dat er geen impact is, geen telefonisch contact opnemen om te zorgen dat uw firewall zo snel mogelijk beschermd is.

Bij vragen aarzel niet om ons te contacteren op servicedesk@weareonit.com of de respectievelijke telefoonnummers van onze regionale kantoren.

Met vriendelijke groeten,

Het On IT Team

Dear customer,

A number of firmware versions of Sonicwall are susceptible to a remote attack, where hackers can crash the firewall or gain remote access.

https://psirt.global.sonicwall.com/vuln-detail/SNWLID-2024-0015

Recently, this vulnerability has also been effectively exploited.
That is why we will proactively update customers with a vulnerable firewall. We will send an email notification to affected customers, and during office hours we will inform you and agree to update the firewall as soon as possible.
We will also continue to proactively patch the susceptible firewalls this evening and weekend, and if we assume there is no impact, will not make telephone contact to ensure your firewall is protected as quickly as possible.

If you have any questions, please do not hesitate to contact us at servicedesk@weareonit.com or the respective telephone numbers of our regional offices.

Regards,

The On IT Team
Sep 6, 16:51 CEST
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Update N-central server OnIT North
Completed - The scheduled maintenance has been completed.
Sep 6, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 18:00 CEST
Scheduled - Dear all,

I hope this message finds you well.

We would like to inform you that we have scheduled maintenance for our N-central server on Friday, September 6th, starting at 6 PM. During this maintenance period, we will be upgrading the server to the latest version, which is essential to provide new features and security enhancements.

Please be aware that the N-able dashboard (https://monitoring2.mydatacloud.be) will not be accessible during this maintenance window.

Our goal is to have all services back online and fully operational by 11 PM. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

If you have any questions or concerns regarding this maintenance, please do not hesitate to reach out to our support team.

Thank you for your continued trust in our services.

Kind regards,

OnIT Team
Sep 2, 15:06 CEST
Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

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