Emergency upgrade Firmware Firewall

Incident Report for MyDatacloud

Resolved

This incident has been resolved.

Posted Aug 05, 2025 - 17:17 CEST

Identified

Beste klant,

omwille van een dringend probleem met de firewall zal rond 16u30 de firmware geüpgrade worden. Hierdoor kunnen er zich korte verbrekingen van de verbindingen voordoen. Onze excuses voor het ongemak.

Dear customer,

due to an urgent problem with the firewall a firmware upgrade will take place around 16:30. Due to this upgrade short interruptions in the connections might occur.

Posted Aug 05, 2025 - 16:34 CEST

This incident affected: MyDatacloud (Firewall Cluster).